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FAQs

Îles de la Madeleine ©Sébastien Larose
Photo: Îles de la Madeleine ©Sébastien Larose
Should I book my accommodations in advance? What should I pack for my trip? What holidays are celebrated in Québec maritime? This section provides the answers to these questions and many more.
What types of lodging are available in Québec maritime?
Whether you are travelling as a family, with a group of friends or planning a romantic getaway, Québec maritime offers a wide selection of lodging options. For a unique experience, spend the night in a lighthouse, quinzhee (igloo-like snow shelter), hut, teepee or eco-lodge perched on wooden pilings. Or spend a comfortable night in a hotel, inn, cottage or bed and breakfast. Québec maritime also offers many campgrounds in remarkable natural settings, seven of which are located in national parks.
Are there any known hotel chains in Québec maritime?
Five hotel chains or networks can be found in Québec maritime:
 

Riôtel Hospitality Group

A Gaspesian hotel chain that operates the following establishments:


Société des établissements de plein air du Québec (SÉPAQ)

An association of outdoor establishments that manages 22 national parks, 16 wildlife reserves, Sépaq Anticosti and 8 tourism centres. SÉPAQ also manages hotel establishments, including:



The Chaîne Hôtelière Hôte hotel chain, which runs the following establishments:



The Québec Resorts & Country Inns network, which includes the following hotel:

  • Hôtel Levesque


The Gouverneur hotels, which include the following establishments:

  • Gouverneur Rimouski
  • Gouverneur Sept-Îles
What type of accommodation classification system is in place?
In the province of Québec, all tourist accommodation establishments must obtain an official classification certificate from the Corporation de l'industrie touristique du Québec (Québec tourism industry corporation).
 

The comfort and services offered by each establishment is rated on a scale of 3, 4 or 5, depending on the type of accommodations. The ratings are identified by suns for bed and breakfasts and stars for all other types of lodging, including campgrounds, which are rated by the Conseil de développement du camping au Québec (Québec camping development council). Note that the meaning of the star classification systems varies depending on the type of establishment.
 

For more information about the meaning of the classification systems, visit:

Should I book my accommodations in advance?
It is generally recommended to make reservations for your first two nights in Québec maritime, especially from June to September.
 

Keep an eye out for the "Reservation" button appearing in the profiles of the tourist accommodation establishments featured on our website. This button will direct you to an online reservation form, which will make planning your vacation in Québec maritime that much easier.
 

To contact establishments that are not part of the online reservation program, fill out and email them the availability request form, which can also be found in the tourist accommodation profiles featured on our website.

Can I book accommodations online?
Keep an eye out for the "Reservation" button appearing in the profiles of the tourist accommodation establishments featured on our website. This button will direct you to an online reservation form, which will make planning your vacation in Québec maritime that much easier.

To contact establishments that are not part of the online reservation program, fill out and email them the availability request form, which can also be found in the tourist accommodation profiles featured on our website.
What is the climate of Québec maritime?

Québec maritime benefits from a temperate maritime climate with four distinct seasons: spring, summer, fall and winter. Each season dramatically transforms the landscape and has a profound impact on residents' way of life.

The hottest months of the year are in the summer, in July, August and September, when temperatures fluctuate between 20°C (68°F) and 28°C (82°F), sometimes reaching as high as 35°C (95°F). Summer officially begins at the summer solstice on June 21 or 22.
 

The coldest months of the year are January and February, with average temperatures fluctuating between -6°C (21°F) and -19°C (-2°F). Winter officially begins at the winter solstice on December 21 or 22, although it usually snows before this date.
 

The weather has a profound effect on life in Québec maritime. Strongly influenced by the Estuary and Gulf of St. Lawrence, temperatures are often cooler in the summer and milder in the winter than they are in the southwest of the province. In addition, there is often a significant difference between the air temperature at sea versus the temperature on land, along the coast versus in the interior, and at low altitudes versus high altitudes. In other words, make sure you pack a good windbreaker for outdoor activities!
 

Finally, keep in mind that Québec maritime is a vast territory: temperatures often vary significantly from one region to the next. For up-to-date weather information, please consult The Weather Network.

When is the best time to visit Québec maritime?
Every season in Québec maritime has something special to offer visitors. In the spring, take advantage of the high waters to go white-water rafting down the Magpie River. This is also the best season for feasting on fresh crab and lobster, observing migratory birds and welcoming back marine mammals.
 

A multitude of activities abound in the summer:

  • visiting national parks
  • whale watching
  • outdoor activities
  • sea fun
  • wildlife observation
  • discovering our culture and heritage
  • participating in various events
     

Once fall arrives, you will be enchanted by the striking colours of the leaves. This is the ideal season for trekking. To take full advantage of this season, cycle along the Petit Témis bike trail, hike part of the International Appalachian Trail or try your hand at wind sports in the Îles de la Madeleine. And don't forget to breathe in the crisp, fresh fall air!
 

In the winter, snowmobile along our 6000 kilometres (3750 miles) of trails, ski in the Chic-Choc Mountains or observe the baby seals on the fast ice surrounding the Îles de la Madeleine.

What should I pack for my trip?
The contents of your suitcase will depend, of course, on the season and the purpose of your visit to Québec maritime. Generally, informal and casual attire is acceptable for almost all occasions. Very few restaurants require semi-formal dress.
 

In the summer, pack light clothes as well as a windbreaker, several pairs of pants and a couple of warm sweaters. These will keep you comfortable during cooler nights or when participating in activities at sea or at altitude. Sandals and comfortable shoes (for hiking) are also recommended. The following is a more specific list of items to pack in the summer:

What to pack in the summer
(88 Ko)

Winter in Québec maritime is usually dry and not very windy. We recommend you pack a warm coat or snowsuit, lined boots, mittens, a winter hat and a scarf. The following is a more specific list of items to pack in the winter:

What to pack in the winter
(87 Ko)

Fall and spring are transitional seasons during which it is difficult to predict the weather. The days may be warm, but evenings and nights are usually fairly cool. A layered approach is recommended. Bring along warm clothing such as pants and sweaters, but also pack a few lighter clothes. A raincoat or windbreaker is also a must.

What currency is used in Québec maritime?

Note that American currency is accepted in most businesses, at the current exchange rate. Banks are the best place to convert your currency.

The legal tender in Québec maritime is the Canadian dollar ($), which is divided into 100 cents (¢). Coins are available in denominations of 1, 5, 10 and 25 cents, as well as $1 (known as loonies) and $2 (known as toonies). Bills are available in denominations of $5, $10, $20, $50, $100 and $1000. Collectors should pay attention to 25 cent coins, since new coins are often put into circulation and each showcases a cultural or historical aspect of Canada.

Collectible coins and special issues of Canadian currency can be purchased at Canada Post offices.
What is the exchange rate?
To have an idea of the current exchange rate and to convert from your currency into Canadian dollars, visit the Bank of Canada website.
Do I have to pay sales tax?
In Québec, most prices do not include taxes. Once you get to the cash register, the following sales taxes will be added to your purchase:

  • The Goods and Services Tax (GST), which is applied across Canada and payable at a rate of 5% on the sales amount.
  • The Québec Sales Tax (QST), which is applied in Québec only and payable at a rate of 9.5% on the sales amount plus the GST.


Foreign visitors (non-residents of Canada) can apply for a GST refund for most goods purchased (there are exceptions) and for short-term accommodations. Visit the Canada Revenue Agency site for further information.
 

When are banks open?
Bank opening hours vary depending on the region and institution. They are generally shorter than regular business opening hours. Typical bank opening hours are as follows:
 

Mon, Tue and Wed: 10:00 a.m. to 3:00 p.m.
Thu: 10:00 a.m. to 8:00 p.m.
Fri: 10:00 a.m. to 4:00 p.m.


Note that banks do not close at lunchtime and almost all of them operate on-site bank machines that are open at all times.

What payment options do I have?

Debit and credit cards

Most bank machines are linked to the Cirrus, Plus System or Interac networks. Withdrawals are possible at any time, seven days a week. Foreign debit cards are generally accepted in bank machines; however, we recommend you check this before your departure.
 

Major credit cards such as Visa, MasterCard and American Express are accepted in most businesses.
 

Traveller's cheques

Traveller's cheques are accepted in some hotels, restaurants and stores. However, as they are decreasing in popularity, we recommend you cash them at foreign exchange bureaus or banks.

What is the cost of living in Québec maritime?
To give you an idea of the cost of living in Québec maritime, here is a list of items followed by their approximate price in Canadian dollars. We invite you to go to the exchange rate section to convert the prices mentioned below into your currency.
 

Lodging (1 night):

  • Hotel: $70-$115
  • B&B (including breakfast): $55-$80
     

Restaurants:

  • Breakfast: $7-$15
  • Snack: $7-$10
  • Lunch: $12-$20
  • Dinner (3 courses, excluding wine): $25 and more
     

Other:

  • Coffee: $2
  • Bottle of water (500 ml): $1.50
  • Small bottle of beer: $3-$7
  • Pack of gum: $1
  • Movie ticket: $8.50
What time is it now?

Québec maritime adopts Eastern Standard Daylight Saving Time (summer time zone) on the second Sunday in March and returns to Eastern Standard Time (winter time zone) on the first Sunday in November. During the summer, Québec maritime is 4 hours behind Greenwich Mean Time, whereas in the winter, it is 5 hours behind.

Please note, however, that the Îles de la Madeleine are in the Atlantic Time Zone, an hour ahead of mainland Québec.

The Lower North Shore is in the Atlantic Time Zone in the winter, but adopts Eastern Standard Daylight Saving Time in the summer. This region is therefore one hour ahead of the rest of mainland Québec in the winter only.
What holidays are celebrated in Québec maritime?
Most businesses, financial institutions and offices are closed during statutory holidays. The following are the main statutory holidays observed in Québec:

  • New Year's Day (January 1)
  • Good Friday or Easter Monday
  • National Patriots Day (the same day as Victoria Day, the Monday preceding May 25)
  • Saint-Jean-Baptiste Day / Québec National Holiday (June 24)
  • Canada Day (July 1)
  • Labour Day (first Monday in September)
  • Thanksgiving (second Monday in October)
  • Christmas (December 25)
What languages are spoken in Québec maritime? Can I be served in English?
Although Québec's official language is French, English is widely used. In fact, some villages in Québec maritime are mostly English-speaking. You will be welcomed in English in most businesses in Québec maritime.


If you speak French, you can appreciate the variety of local accents, which change from region to region and even from one village to the next.

Here are a few French words and expressions:

  • Bonjour = Hi / Hello
  • Salut = Hi / Hello
  • Merci = Thank you
  • Bienvenue = You're welcome
  • Comment ça va? = How are you?
  • Bien, merci = Well, thank you
  • Combien ça coûte? = How much does it cost?
What type of electric plugs are used? Should I bring a power converter?
Like the rest of North America, the province of Québec uses 110 volt electrical systems at 60 hertz. Travellers from other countries such as those in Europe will need a converter to be able to use their electrical appliances. We recommend that you purchase a converter before leaving home, as they are difficult to find in Québec.
How do I make a phone call?
Very few cellular phones from other countries work in the province of Québec. You may want to check your cell phone coverage with your provider before you leave.
 

Public telephones and telephone booths can be found throughout Québec maritime. A local call costs $0.25 for an unlimited length of time.
 

For long-distance calls, we recommend you purchase a prepaid phone card. Cards are available in convenience stores, pharmacies and grocery stores at various prices, depending on your needs.
 

To make a long-distance call, you must first dial 1, followed by the three-digit area code (450, 514, 418, 819 or 438) and then the 7-digit number. Don't forget that all 1 800, 1 888, 1 877 and 1 866 numbers are toll free.
 

To place a call outside Canada, you must dial 011 (or 01, if you are using a prepaid phone card), followed by the relevant country code, then the city or area code and then the local number. To consult a list of country codes, visit the Bell Canada website.

For directory assistance, call 411 at any time. To reverse the charges or speak to an operator, dial 0.

How do I access the Internet?
If you are travelling with a laptop computer, some airlines and train stations offer wireless Internet access.

Many hotels in Québec maritime also offer Internet access. Don't forget your electric converter if you want to plug in your computer!

Most tourist information bureaus and some hotels have one or two computers available for their clients to access the Internet. Internet cafés can also be found in some towns.
Is the water safe to drink?
You can drink the tap water in most places in Québec maritime, except in rest areas, where it is rarely suitable for drinking. Generally, a sign will be posted on the premises, such as "Eau non potable" or "Water not suitable for drinking." Be on the lookout!
Where can I post my mail and how much will it cost?
To send letters, postcards and packages or to buy stamps, go to a Canada Post office. Postal outlets are also sometimes found in businesses such as pharmacies, grocery stores and convenience stores.
 

You will find red mailboxes on the sidewalk in which you can mail your postcards and letters, as long as you have affixed sufficient postage.
 

Canada Post offices are generally open on weekdays from 9:00 a.m. to 4:00 p.m. Postal outlets usually follow the hours of the businesses in which they are located.
 

Postal rates (excluding taxes) effective April 2010
(1st class letters and postcards under 30 grams)
 

  • Canada: $0.61
  • United States: $1.05
  • Other countries: $1.80


Note that the taxes (GST and QST) will be added to these amounts.

How much tip should I leave?
When you eat in a restaurant, it is standard to leave a tip in appreciation for the service you received from your waiter or waitress. Tips are rarely included in the bill and usually represent 15% of the bill before taxes or 10% after taxes.

The amount to tip taxi drivers, hairdressers, porters and bartenders is at your discretion.

What foods are typical of Québec maritime?

Québec maritime is noted for its seafood, but also for its lamb, game and other regional products.

Each region of Québec maritime has its own specialties. In hotels, inns and restaurants, our chefs will creatively outdo themselves to serve you fine regional cuisine featuring delicious and authentic products.
 

Bas-Saint-Laurent produces high-quality lamb that is served in the best restaurants of the province. Sample alcoholic beverages made of maple sap, which are perfect as an aperitif or after-dinner drink, during your visit to Domaine Acer, a maple economuseum. Bas-Saint-Laurent also offers traditionally crafted cheeses, sweets, breads, smoked fish and more! Visit www.saveursbsl.com (in French only) to find out more about local delicacies from this region.
 

Take advantage of your stay in Gaspésie to feast on fish and seafood! Whether you are savouring Atlantic salmon, sea urchin mousse, smoked or dry salted fish, shellfish or crustaceans, Gaspésie will charm you with its fine regional cuisine. During your visit to the legendary Percé Rock, stop to eat at the Maison du Pêcheur, which serves meals featuring local seafood and other delicacies such as fresh lobster and delicious goat cheese from the Ferme Chimo in Gaspé. Visit www.gaspesiegourmande.com to learn about the organizations that promote locally made products.
 

Unique wild berries such as cloudberries (also known as bakeapples) and lingonberries grow in Côte-Nord – Manicouagan and Côte-Nord – Duplessis. They are made into sauces and jellies, and served with the main dish or dessert. Côte-Nord also means fresh produce from the sea and the land: Atlantic salmon, brook trout, crab, shrimp, scallops, sea urchins, Stimpson's surf clams, as well as partridge, caribou, white-tailed deer and hare. Visit the Duplessis and Manicouagan websites for more information about the gastronomy of Québec's north shore region.
 

In the Îles de la Madeleine, seafood and fish are also featured: snow crab, scallops, blue mussels, clams and fresh fish of the day are given pride of place on our tables. During your stay, don't miss the dishes that are typical of the region such as pot-en-pot (pot pie), bouillabaisse, whelk, smoked fish, crab mousse, cod fish cakes, aspics and scallop coral. Finally, be sure to taste Pied-de-vent, a raw milk cheese with a flavour of the Islands. Stop at the Table des Roy or the P'tit Café, on Cap-aux-Meules Island, to discover typical Island cuisine. Visit the Îles de la Madeleine website for more information on Îles de la Madeleine regional specialties.

Where can I purchase alcoholic beverages?

Most restaurants in Québec maritime have their own wine lists, but in some cases you can bring your own wine.
 

For a vast selection of wines, spirits and beers from around the world, stop in one of the outlets of the Société des alcools du Québec (Québec liquor board), also known as SAQs. Most SAQs are open every day, except holidays, during business hours.
 

Grocery stores, convenience stores and other food stores also sell alcoholic beverages, but their selections are more limited. However, their opening hours are usually longer than those of SAQ outlets. The sale of alcoholic products is prohibited before 8:00 a.m. and after 11:00 p.m. throughout the province of Québec.
 

The legal drinking age in the province of Québec is 18.

Where can I go out in the evenings?

There are many friendly local bars and nightclubs in Québec maritime. Several feature local singers or bands, and all offer a great opportunity to meet local residents and immerse yourself in the region's culture.
 

Note that alcoholic beverages are sold in bars between 11:00 a.m. and 3:00 a.m. and in taverns between 8:00 a.m. and 3:00 a.m. You must be at least 18 years old to be admitted into these establishments. You may be asked for ID before being admitted.

Am I allowed to smoke cigarettes in public places?

As of June 2006, smoking is prohibited in public areas in Québec including in restaurants, bars, terraces, conference centres, shopping centres and taxis.
 

Hotels are still be able to reserve up to 40% of their rooms for smokers.
 

Note that you must be at least 18 years old to smoke legally in the province of Québec.

What about access for disabled people in Québec maritime?

Many of the hotels, restaurants, attractions and activities in Québec maritime are accessible to people with mobility impairments. Look for this symbol [symbole], which identifies which of the businesses profiled on our website are accessible.

Kéroul is the organization that evaluates tourism companies with respect to accessibility and the services they offer to people with mobility impairments in accordance with criteria recognized by Tourisme Québec.

Can I use public transportation if I have mobility impairments?
It is possible to get to Québec maritime via public means of transportation if you are a person with mobility impairments. Some Orléans Express motor coaches are adapted for people with mobility impairments. Via Rail also offers adapted services for people with mobility impairments who want to travel by train. Finally, most airlines offer adapted services and facilities.
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